Request Technical Support

To request technical support for your piano, fill out the form below and we'll be in touch.

The warranty periods for our pianos are given below, and begin from the date of purchase shown on your sales receipt. You'll be required to upload your sales receipt and provide some extra information, including the piano's serial number, to claim warranty.
  • Acoustic pianos: 12 years
  • Hybrid pianos: 12 years on acoustic parts, 5 years on electronic parts
  • Digital pianos: 5 years
  • Power supplies, spare parts, pedals and other accessories: 1 year
For more information, please refer to your warranty card or contact us.
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