Your Kawai warranty starts here


Congratulations! A new piano is exciting news, and we’re proud to share it with you.

Your Kawai warranty is a key part of your investment. By protecting you from the use of inferior materials and poor craftsmanship, and by requiring you to take a leading role in the proper maintenance of your instrument, our warranty is about more than having a backstop – it’s about caring for a piano that can outlast its owner.

If you’ve made a purchase today, you can use the form to upload your receipt and start your registration. You’ll add more information when the piano is delivered, and again when its setup is complete.


Is this piano a gift?
Are you a couple or a family?
Are you registering for a school or other institution?

Help us get your warranty right. List names, phone numbers, and email addresses for up to three other people or officers authorised to act for your piano.
Only those named here may claim on this warranty.

Again, congratulations! Your registration is under way. If there are any issues, we’ll reach out, otherwise we look forward to hearing from you again at the next milestone – delivery.


A quick word about privacy

We need the information in this form to provide the support you’re asking for. This might include sharing it with technicians and service centres, couriers and other third parties, but we won’t use it to send marketing materials to you. Our full privacy policy is always available here.

Join Kawai Care to take full advantage of our network of tuners, technicians and service centres, streamlined repairs, firmware updates, as well as news, giveaways, special offers and more.